Frequently Asked Questions
Find answers to common questions about our certification exams
How much time do I have to complete an exam?▼
The time limit varies by certification. You can see the duration for each exam on its detail page. Most exams are between 60-90 minutes.
What happens if I fail an exam?▼
If you score below 800 points, you can retake the exam after 7 days. You can take it as many times as needed.
How is the exam scored?▼
Exams are scored on a scale of 0-1000 points. You need at least 800 to pass. Each question is worth the same amount.
Can I see my results after taking the exam?▼
Yes! Your results are available immediately after submission, including a detailed breakdown by category.
How do I download my certificate?▼
After passing an exam, your certificate is automatically generated. You can download, print, and share it from your dashboard.
Is my certificate recognized?▼
Yes, Jubilee Certifications are recognized professional credentials that validate your skills and knowledge.
Can someone verify my certificate?▼
Absolutely! Anyone can verify your certificate using your unique certificate number on our verification page.
What if I need technical support?▼
Contact our support team through the contact page, and we'll help resolve any technical issues.
Still have questions?
Can't find the answer you're looking for? Our support team is here to help.
Contact Support